IBM SmartCloud Virtualized Server RecoveryC ustomer User Guid eVersion2,Release1SC27-4303-03
viii IBM SmartCloud Virtualized Server Recovery: Customer User Guide
incorporated in new editions of the publication. IBM may make improvementsand/or changes in the product(s) and/or the program(s) described in thispubl
This information is for planning purposes only. The information herein is subject tochange before the products described become available.This informa
90 IBM SmartCloud Virtualized Server Recovery: Customer User Guide
Product Number: 6948-16DPrinted in USASC27-4303-03
Changes from IBM SmartCloud VSR, 2.0 to 2.1Changes to VSR from VSR 2.0 to 2.1 are described in the following categories:v “Major Core System Features
x IBM SmartCloud Virtualized Server Recovery: Customer User Guide
Chapter 1. IntroductionIBM®SmartCloud Virtualized Server Recovery (VSR) is the unique businesscontinuity solution that protects critical Windows-, AIX
Table 1. Standard VSR User Account Types by Function (continued)Category FunctionMaintenanceAccount User Restricted UserReporting User can accessDownl
Over the network, customers can access the VSR portal. From the portal, customerscan utilize their VSR solution. The VSR customer in the user role or
SetupThis procedure applies only to the Shared Resource Virtual Machine and ReservedResource Virtual Machine service level offerings. After signing th
Before you beginOptionally, before embarking on replication, calculate the following estimates:1. The time duration required for replication to comple
3. VSR presents the following pop-up message:Important: This action will place live machines onto your network with the samenetworking configuration a
When using a Layer 2 extension, the recovery server is, practically speaking, on thesame LAN as the source. And this presents a dilemma: if you place
Estimating the Bandwidth Required for VSR ServiceIBM SmartCloud VSR bandwidth requirements differ for each partner, based onvarious aspects. The bandw
current environment in the course of a day hour, minute, or second. Thevalue is expressed in terabytes, gigabytes, megabytes, or kilobytes.Gross bandw
2. Click the button labeled Calculate.ResultsTime to complete first replicationThe calculated result shown in hours. This is the estimated amount of t
IBM pSeries serversImplementations of the IBM SmartCloud Virtualized Server Recovery VSRReplication Client are tested for use with IBM pSeries servers
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Chapter 2. Reaching the VSR Web PortalYour local IBM BCRS representative supplies you with a UserID, password, andthe URL for the VSR portal.Access th
credentials are valid entries, the VSR Web Portal grants the user access andloads. Depending on the POD (Point of Delivery) used, Selectable languages
c. VSR emails your new password to the address you provided. If either theemail address or your answer to the Secret question is missing or incorrect,
Recovery functionality is accessible from this pane for either a Server Group orServer. This provides for speed of usage during an actual failover inv
Chapter 3. Downloads and UtilitiesThere are installable VSR Replication Client software packages, documentation,and failback ISO images associated wit
IBM SmartCloud Virtualized Server RecoveryC ustomer User Guid eVersion2,Release1SC27-4303-03
Figure 9. File Downloads18 IBM SmartCloud Virtualized Server Recovery: Customer User Guide
The following files, documents, and images are available for download:Table 2. Downloads: Windows, Red Hat 5, Cent OS 5 and OEL 5 (Standard Kernel)Dow
Table 3. Downloads: Red Hat 6, Cent OS 6 and OEL 6 (Standard Kernel), Oracle 5/6Enterprise Linux (Kernel 2.6.39)DownloadsOS Replication Client Install
Table 4. Downloads: SUSE 11, AIXDownloadsOS Replication Client InstallersUser Guide Documents (PDFformat)ISOImagesSUSE 1164-bit Replication ClientInst
Software PrerequisitesThere are no prerequisites for installing the VSR Replication Client onto a server. Itruns without any external libraries or app
Chapter 4. DR Test, Verify, Report, Cleanup, and RecoverCycleThis section summarizes the process through which VSR cycles through disasterrecovery tes
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Chapter 5. Setting Site Options and Server GroupsUse this section to edit the credentials of sites to which you have access under VSRprotection.About
Procedure1. Complete the Site Options, Site Groups section as follows:Figure 13. Site Options, Site GroupsIn the Site Groups section groups canbe adde
Figure 16. Site Options, Notification EmailsIn the Notification Emails sectionaddresses can be added andremoved as required. Addressesentered will rec
NoticeBefore using this information and the product it supports, read the information in “Notices” on page 87.First Edition (May 2014)This edition app
28 IBM SmartCloud Virtualized Server Recovery: Customer User Guide
Chapter 6. Accessing System StatisticsThe VSR Management selection facilitates access to customer statistics.About this taskClick VSR Management >
v As required, on the subsequent screen, click the drop-down arrow associatedwith the Site: field to change the target site.v Click the button labeled
v As required, on the subsequent screen, click either drop-down arrowassociated with the Site: or System Type: fields to change the target site orsyst
v Click the button labeled Show Statistics to produce a report analogous tothat illustrated in Figure 21.4. Click VSR Management > Statistics in th
Chapter 7. Performing a Disaster RecoveryWhen an interruption or disaster affects one or more of your critical systems, usethe VSR service. It creates
3. Complete the filter, as required.For each site listed in detail, a combination of either of the following mutuallyexclusive text statement types ap
v The silver server icon ( ) in the tree view indicates a server protected at theShared Resource Virtual Machine service level.5. Click the down arrow
taken before an incident occurred. Each represents a snapshot of themain volume for that server on a different date, at a different time.The Shared Re
7. When the VSR Replication Client completes the recovery, the following screendisplays:Essentially, the same following screen displays for Linux syst
ContentsFigures ...vTables ...viiChanges from IBM SmartCloud VSR, 2.0to2.1...ixChapter 1. Introduction ...1I
2. Periodic Disaster Recovery Testing follows that cleanup. For more information,see:v Chapter 4, “DR Test, Verify, Report, Cleanup, and Recover Cycle
When upgraded from Shared Resource Virtual Machine service level, serverscovered under Reserved Resource Virtual Machine service offer options andbene
Note: For details on selecting a particular point in time when recovering aserver protected at the Reserved Resource Service Level, see Chapter 7,“Per
Appendix A. Frequently Asked Questions1. How much CPU resource does the VSR replication softwareclient consume?From 1 to 3 percent. This is significan
6. How does the VSR system communicate with a customer'sservers?There are two communications channels between a customer's sites and IBM&apo
10. My company uses a version of Windows that is tied to andcame bundled with hardware. Do I need a separate Windowslicense when failing over to the I
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Appendix B. Troubleshooting: Warning and Error MessagesIBM SmartCloud Virtualized Server Recovery issues a number of informational,warning, and error
2. Internet browser ... cannot display the web page.Probable Cause:You are entering an incorrect URL.Probable Solution:Enter the correct URL. If the i
Probable Solution 1:Login with a user account that has the appropriate permissions.Probable Cause 2:Your server is not protected.Probable Solution 2:T
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Probable Cause:The user ID being used is logged in using another session.Probable Solution:Wait for the session to time-out. The default time before a
8. Failed to Connect to Remote Server.Probable Cause:The web portal is unable to connect to the VSR system or the system isunable to connect to its ma
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Appendix C. Failback in DetailThis detail of the failback procedure proceeds from redirection located in aprevious chapter.About this taskSee “Failbac
Note: When Linux is selected, and Set IP is pushed, diskpart runs and clearsthe existing volumes.3. Click the button labeled Set IP Address Manually a
4. As illustrated in Figure 32, click the button labeled Obtain an IP addressautomatically to toggle to the static entry.Figure 32. Obtain an IP Addre
5. As illustrated in Figure 33, input an address for the customer failback networkon the IP Settings tab, click Apply, then click OK.Figure 33. Specif
6. Click the button labeled Identify IP as illustrated in Figure 34. If the IPaddress you entered does not appear, click Next. If it still does not ap
8. Click the button labeled Set. When ready, click Set Partitions as illustrated inFigure 35. You do not need to Enable iSCSI disks. This occurs autom
9. Once the partition manager appears, initialize the disk(s). To do so, make yourselection from the menu and click OK as illustrated in Figure 36.Fig
Figures1. IBM SmartCloud VSR High-Level Schematic 22. VSR Bandwidth Estimator ...83. Bandwidth Calculated ...104. VSR Web Portal Login ...
10. All disk(s) must be equal to or larger than the original source disk that isbeing failed back. For Linux, you can exit the window now. The disk on
11. For Windows, create a simple volume. To do so, click New Simple Volume...on the menu illustrated in Figure 38.Figure 38. Windows: Create a simple
12. This launches a New Simple Volume Wizard as illustrated in Figure 39. ClickNext.Figure 39. New Simple Volume Wizard60 IBM SmartCloud Virtualized S
13. Set the size to match the partition in the field labeled Simple volume size inMB: as illustrated in Figure 40.Figure 40. Set size to match the par
14. On the next screen, illustrated in Figure 41, it is not necessary to assign thedrive. Click Next.Figure 41. Not necessary to assign a drive62 IBM
15. The disk does not need to be formatted on the subsequent screen illustrated inFigure 42. Click Next.Figure 42. Not necessary to format diskAppendi
16. Click Finish as illustrated in Figure 43 to complete the New Simple VolumeWizard.Figure 43. Complete New Simple Volume Wizard64 IBM SmartCloud Vir
17. Close the Disk Management window.Figure 44. Close Disk Management WindowAppendix C. Failback in Detail 65
18. Click the button labeled Start Failback on the screen illustrated in Figure 45.Figure 45. Start Failback66 IBM SmartCloud Virtualized Server Recov
19. As illustrated in Figure 46, once prompted, return to the portal and initiatefailback.Figure 46. Return to portal and initiate failbackAppendix C.
vi IBM SmartCloud Virtualized Server Recovery: Customer User Guide
20. Failback runs.21. Once completed, when you log into the portal VSR informs you by promptthat failback is ready to be completed.22. Click the butto
Note: If failing back to dissimilar hardware where a special driver (RAID orNIC) needs to be injected before restarting, click the Import Driver butto
26. When these actions complete successfully, the failed back system boots to theOS.27. Disconnect the failed over system from the network at this tim
Appendix D. AccessibilityAccessibility features help a user who has a physical disability, such as restrictedmobility or limited vision, to use softwa
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GlossaryThe terms in this glossary are defined as they pertain to IBM SmartCloudVirtualized Server Recovery documentation. If you do not find the term
cluster. A group of computers, linked and working together to form, in some respects, a single computer. Thecomponents of a cluster are usually connec
– Add Volumes to an Existing Server– Configure Grouped Systems– Protect a Microsoft Windows 2008 Cluster– Configure a Microsoft Windows 2008 Clusterv
Dynamic Host Configuration Protocol (DHCP). A communications protocol that lets network administratorscentrally manage and automate the assignment of
Hypertext Transfer Protocol (HTTP). A networking protocol for distributed, collaborative, hypermedia informationsystems. HTTP is the foundation of dat
Tables1. Standard VSR User Account Types by Function 12. Downloads: Windows, Red Hat 5, Cent OS 5and OEL 5 (Standard Kernel) ...193. Downloads: Red
Master Boot Record (MBR). The very first section of data on the hard drive. It holds the start up program andinformation about each primary or extende
Recovery point objective (RPO). The acceptable amount of data loss measured in time. The recovery point objectiveis the point in time to which you mus
SAN. See storage area network (SAN).scheduled report. A report that comes out at a predetermined time.scorecard grid. A system used to mark areas to b
Synchronization & Bandwidth Estimator. A tool that allows the IBM SmartCloud VSR customer to plan bandwidthrequirements based on existing bandwidt
represents. In most virtual storage systems a metadata mapping table is held which translates the incoming (virtual)disk identifier, and LBA (logical
IndexNumerics10 Gb/s LAN 9, 73100 Gb/s LAN 73100 Mb/s LAN 920 minute session 1432-bitWindows 2003 22Windows 2008 2232-bit RHEL support 4332-bit VSR Re
GGeoTrust certificate 76German language 14Germany 14global site license arrangement 41Gold-Level serverrecovery 38gold-level server recovery 76Google
recovery time objective 3Recovery time objective (RTO) 79Red Hat Enterprise Linux (RHEL) 79Red Hat Enterprise Linux 4 64-bit 11Red Hat Enterprise Linu
web-based front end 1who should use this document 1Windows 2008 recovery fails 48Windows bundled with hardware 43Windows cluster 82Windows OEM 11Windo
NoticesThis information was developed for products and services offered in the U.S.A.IBM may not offer the products, services, or features discussed i
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